Store Polices
Privacy Policy
What type of information do you collect?
We may receive, collect or store information that you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, product reviews, recommendations, and personal profile only when provided by you.
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How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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How can you can withdraw your consent?
If you don’t want us to process your data anymore, please contact us at info@SmithCustomWoodworks.com or send us mail to: 3809 Glen Ave, Baltimore, MD 21215.
Return Policy
We gladly accept returns and exchanges:
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Contact us within 5 days of delivery
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Ship items back within 14 days of delivery
We do not accept cancellations:
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But please contact me if you have any problems with your order.
The following items cannot be returned or exchanged:
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Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
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Custom or personalized orders
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Items on sale
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Conditions of return:
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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Contact Us if You Have any Questions or Concerns
Smith Custom Woodworks DBA ChimeCovers.com
Email: support@ChimeCovers.com
Phone: 410-929-6107
Address: 3809 Glen Ave
City: Baltimore
State/Region: Maryland
Zip / postal code: 21215
Country: United States